“Best Practice Guides” were published by the then Efficiency Unit before 2015. Below documents are for reference only.
Corporate Governance
- Guide to Corporate Governance for Subvented Organisations (June 2015 Second Edition)
- Guide to Corporate Governance for Subvented Organisations (Executive Summary) (June 2015 Second edition)
- Corporate Governance in arms-length agencies (July 2009)
Complaints Handling
- A Guide to Complaints Handling and Public Enquiries (August 2009)
- Complaints Handling (International Best Practice) (January 2009)
Private Sector Involvement
- A Government Business Case Guide (May 2008)
- A General Guide to Outsourcing - Third Edition (March 2008)
- An Introductory Guide to Public Private Partnerships - Second Edition (March 2008)
- Competition and Contracting: Learning from Past Experience (January 2008)
- A User Guide to Contract Management (February 2007)
- Serving the Community by Using the Private Sector - Policy and Practice - Second Edition (January 2007)
Performance Measurement
- Managing for High Performance (October 2008)
- Measuring Performance (July 2008)
- A User Guide to Post Implementation Reviews (February 2009)
Crisis Management
Public Sector Reform
Joined-up Government
Others