04-09
Apr 2019 - Sep 2022

Photo of 1823 Recruits Assistant Systems Engineer

1823 Recruits Assistant Systems Engineer
(Non-Civil Service Vacancy)

1823 is recruiting Assistant Systems Engineer. Duties of this post include: 1) assisting the System Engineer to manage and maintain the IT infrastructure, including but not limited to servers, virtualization platform, SAN storage, etc; and 2) performing daily operation support duties including system administration, performance tuning, troubleshooting, capacity planning, etc.; and 3) designing maintenance and support procedures, preparing technical and end-user documentation; and 4) providing training to end-users; and 5) managing the performance of contractors; and 6) monitoring information security and rendering rapid response to security incidents or breaches; and 7) supporting information security activities, e.g. logs review, incident response drill, security awareness training, etc.; and 8) supporting IT security assessment and compliance audit; and 9) assisting the System Engineer to maintain and support IT security systems and controls to ensure compliance with HKSAR Government security standards; and 10) assisting System Engineer to manage ad-hoc projects for new system implementation and enhancement to existing systems; and 11) assisting the System Engineer in managing the system support team for providing system support services for internal and external users; monitoring and optimizing system performance; and 12) assisting the System Engineer to execute relevant IT policies and performing other IT-related duties, etc. The job holder may be required to work overnight, on Saturdays, Sundays, public holidays and irregular hours, and to work in inclement weather such as during typhoons and black rainstorms. The successful candidate is required to assume duty at short notice and is subject to deployment to the 1823 offices in Yau Ma Tei or Sham Shui Po.

The closing date for application is 10 October 2022. More details can be found on the Civil Service Bureau's website. For enquiry, please call 2928 6997. You may also like to learn more about 1823 from our website.



Photo of 1823 Recruits Temporary Customer Service Officer (4 months’ contract)

1823 Recruits Temporary Customer Service Officer (4 months’ contract)
(Non-Civil Service Vacancy)

1823 is recruiting Temporary Customer Service Officer (4 months’ contract). The duty of this post is to handle enquiries and complaints from the public through phone, email, etc., and subject to operational needs, to work on shifts, most likely in the daytime (from 9:00am to 6:00pm). The post may be required to work as scheduled in the event of inclement weather such as during typhoons and black rainstorms. Interviews will be arranged in mid-October 2022. Successful candidates are required to assume duty in late October 2022 at the earliest and are subject to deployment to the offices of 1823 in Yau Ma Tei or Sham Shui Po.

The closing date for application is 10 October 2022. More details can be found on the Civil Service Bureau's website. For enquiry, please call 2928 6997. You may also like to learn more about 1823 from our website.



Photo of SIE Fund invites proposals for new batch of intermediaries

SIE Fund invites proposals for new batch of intermediaries

The Social Innovation and Entrepreneurship Development Fund (SIE Fund) engages intermediaries as strategic partners to design and deliver innovative programmes to support social innovators/ventures of different forms and at different stages of development. Services of the batch of intermediaries engaged by the SIE Fund in 2020 are due to expire and the Fund is planning to appoint the third batch of intermediaries in the latter half of 2022. Following two online exchange sessions organised earlier to collect views of stakeholders, the SIE Fund is now inviting proposals from interested parties to apply for the role of intermediaries for designing and administering innovative programmes. Proposals from entities established in Hong Kong that share the Fund’s objective are welcome.

The deadline for submission of proposals is at 18:00 hr on 4 August 2022 (Thursday). Please visit SIE Fund’s website for details.



Photo of SIE Fund invites views on engaging new batch of intermediaries

SIE Fund invites views on engaging new batch of intermediaries

The Social Innovation and Entrepreneurship Development Fund (SIE Fund) has engaged two batches of four intermediaries in 2015 and 2020 to design and deliver “Innovative Programmes” that offer funding and incubation programmes meeting the needs of the social innovation space. The services of the second batch of intermediaries are due to expire and the Fund is planning to engage a new batch of intermediaries to further take forward the Fund’s work. To collect views from the social innovation sector regarding the engagement work, the Fund is organising online exchange sessions with stakeholders on 20 and 22 April 2022. Interested individuals and organisations are welcome to attend either one of the online sessions for sharing views and suggestions.

Please visit SIE Fund’s website for registration and other details.



Photo of Launching ceremony of the Gerontechnology Platform

Launching ceremony of the Gerontechnology Platform

Commenced in January 2021, the Gerontechnology Platform is the second flagship project of the Social Innovation and Entrepreneurship Development Fund. A collaborative coalition of ten organisations led by the Hong Kong Council of Social Service (HKCSS) has been appointed as the intermediary to design, develop and operate an inclusive one-stop Gerontechnology Platform, with the aim of fostering the development and application of gerontechnology to address the challenges and seize the opportunities arising from the ageing population. The project has been making satisfactory progress since its commencement, with a newly released research report among its latest achievements.

On 1 December 2021, HKCSS held a launching ceremony for the Gerontechnology Platform at which the findings of the research report entitled “Building an Age-Friendly City - Embedding Gerontechnology Into Everyday Life” were also revealed. The research examined the development of the gerontechnology ecosystem since the “Landscape Study on Gerontechnology and Innovation in Hong Kong” conducted in 2017. While noting the narrowing of gaps in the ecosystem, the report also provides recommendations for improvements in various areas. Representatives of product and service users also attended to share with attendants how they benefit from the Platform.

The launching ceremony was followed by an annual summit at which participants exchanged views around the theme “An Age-Friendly & Carer-Friendly Smart City”.



Photo of SIE Fund Task Force visits Jockey Club “age at home”

SIE Fund Task Force visits Jockey Club “age at home”

The Social Innovation and Entrepreneurship Development Fund (SIE Fund) has been exploring ways to address the challenges and opportunities arising from an ageing population through innovative means and more extensive cross-sector collaboration. On 28 April 2021, the SIE Fund Task Force, keen to keep abreast of the latest development and application of gerontechnology (gerontech), visited two service centres in Shatin operating under the Jockey Club “age at home” Gerontech Education and Rental Service scheme funded by The Hong Kong Jockey Club Charities Trust and administered by The Hong Kong Council of Social Service. The Jockey Club “age at home” Gerontech Education and Rental Service Centre, which exhibits gerontech equipment and provides educational activities and consultancy and equipment rental services, is operated jointly by Hong Kong Red Cross and Evangelical Lutheran Church Social Service – Hong Kong, whereas the Gerontech Cleaning and Maintenance Service Centre operated by St. James' Settlement offers one-stop services for cleaning, disinfection, quality check, maintenance and re-packaging of rental equipment. While enabling members of the Task Force to understand more about the application of gerontech, the visit provided a good reference for the Fund on fostering the development of the gerontech ecosystem in Hong Kong.

To foster the development and application of gerontech in Hong Kong, the SIE Fund has earlier appointed an intermediary to develop an inclusive Gerontech Platform to facilitate exchange and collaboration among different stakeholders on the supply and demand sides, and link up those organisations engaged in promoting the development of gerontech in the society. The aim is to gather the efforts of all stakeholders to address the ageing issue in a holistic manner. The project has commenced in January 2021 and will last for three years. Please visit this webpage for more information about the project.



Photo of Innovation and Technology (I&T) Solution Day 2021
Innovation and Technology (I&T) Solution Day 2021

Innovation and Technology (I&T) Solution Day 2021

To support bureaux and departments (B/Ds) in accelerating the provision of e-licensing and e-services to better serve the community, the Efficiency Office, in collaboration with the Hong Kong Science and Technology Parks Corporation, organised an I&T Solution Day on 31 March 2021.  Over 220 representatives from 40 participating B/Ds under the “Be the Smart Regulator” and the “Streamlining of Government Services” Programmes joined the event.

The event aims to introduce and demonstrate market-ready I&T solutions, and showcase advanced technologies and their potential applications to enhance public service delivery. Innovation leaders from the Office of the Government Chief Information Officer, Electrical and Mechanical Services Department and Immigration Department also shared their valuable experience and insights on implementation of e-initiatives and journey of digital transformation.




Video of Innovation and Technology Trade Show Live 2020 F/W

Innovation and Technology Trade Show Live 2020 F/W

The Efficiency Office, together with Cyberport, brought 37 companies from the Cyberport community to showcase their latest innovations to about 300 officials from nearly 50 government bureaux and departments (B/Ds) in the Innovation and Technology Trade Show Live 2020 F/W on 26 November 2020.

The trade show aims to help B/Ds build awareness and knowledge of the latest innovation and technology (I&T), as well as to help the I&T sector understand B/Ds’ challenges. The trade event was conducted online. It was officiated by Mr Alfred Sit, Secretary for Innovation and Technology and Mr Peter Yan, Chief Executive Officer of Cyberport. Throughout the event, there were discussion panel and sharing session on ways to adopt new I&T solutions, pitching sessions by I&T start-ups on their solutions for the Government, as well as networking sessions. A wide variety of technologies was covered, e.g. Internet of Things, artificial intelligence, robotics and process automation.

For more information about the programme rundown and the list of exhibiting companies, please click here.




Innovation and Technology Trade Show 2019 S/S

Innovation and Technology Trade Show 2019 S/S

The Efficiency Office, together with Hong Kong Science and Technology Parks Corporation (HKSTP), organised the first Innovation and Technology Trade Show on 24 April 2019. 41 companies from the Park community were brought to showcase their latest innovations to more than 300 officials from over 50 government bureaux and departments (B/Ds).

The trade show was held in conjunction with the pro-innovation procurement policy introduced by the Government in April 2019. It aims to help B/Ds build awareness and knowledge of the latest innovation and technology (I&T) solutions and deepen the I&T sectors' understanding of the business needs of the Government. The event was officiated by Dr David Chung, the Acting Secretary for Innovation and Technology, and Mr Albert Wong, Chief Executive Officer of HKSTP. A wide variety of technologies was covered in the event, e.g. air and surface sanitization, location-based service, Internet of Things, robotics and artificial intelligence. Throughout the event, there were discussion panels and sharing sessions from public sectors and HKSTP on ways to adopt new I&T solutions, pitching sessions by I&T start-ups on their solutions and networking sessions. Tours to the HKSTP’s Smart Campus were also provided for the officers to observe the I&T solutions deployed at work.

For more information about the programme rundown and the list of exhibiting companies, please click here.