10-3
Oct - Mar

Photo of 1823 Recruits Technical Support Officer

1823 Recruits Technical Support Officer
(Non-Civil Service Vacancy)

1823 is recruiting Technical Support Officer. Duties of this post include: providing end-user support on applications, desktop PC and IT infrastructure system; managing the operation and maintenance of various computers, communication servers and network equipment; providing problem analysis and basic troubleshooting to system problem; escalating problems to vendors’ second-tier support if necessary; and assisting in system development. The successful candidate is required to work on irregular shifts, including overnight shifts, on Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm. The successful candidate may be required to assume duty at short notice and is subject to deployment to any offices of 1823 in any district of Hong Kong.

The closing date for application is 6 March 2019. More details can be found at the Civil Service Bureau's website. For enquiry, please call 2928 6997. You may also like to learn more about 1823 from our website.



Photo of 1823 Recruits Temporary Customer Service Officer (4 months’ contract)

1823 Recruits Temporary Customer Service Officer (4 months’ contract)
(Non-Civil Service Vacancy)

1823 is recruiting Temporary Customer Service Officer (4 months’ contract). The duty of this post is to handle enquiries and complaints from the public through phone, email, etc., and subject to operational needs, be required to work on shifts, most likely in the daytime (from 9:00am to 6:00pm) from Monday to Friday. The post may be required to work as scheduled in the event of inclement weather such as during typhoon and black rainstorm. Interviews will be arranged in early March 2019. Successful candidates are required to assume duty in mid-March 2019 the earliest and are subject to deployment to the offices of 1823 in Yau Ma Tei or Kwai Chung.

The closing date for application is 25 February 2019. More details can be found at the Civil Service Bureau's website. For enquiry, please call 2928 6997. You may also like to learn more about 1823 from our website.



Photo of 1823 Recruits Customer Service Officer

1823 Recruits Customer Service Officer
(Non-Civil Service Vacancy)

1823 is recruiting Customer Service Officer. The duty of this post is to handle enquiries and complaints from the public through phone, email, etc. The post requires working on shifts, including on Saturdays, Sundays and public holidays and overnight shifts (5 days’ overnight duty in around 2 months). The post is also required to work as scheduled in the event of inclement weather such as during typhoon and black rainstorm. Interviews will be arranged in early March 2019. Successful candidates are required to assume duty in mid-March 2019 the earliest and are subject to deployment to the offices of 1823 in Yau Ma Tei or Kwai Chung. The monthly salaries are $13,600 (under training) and $16,010 (after training). A successful candidate will be entitled to paid annual leave of ten days. Upon satisfactory completion of the full contract period, a gratuity may be granted to whom has consistently achieved a high standard of performance and conduct.

The closing date for application is 25 February 2019. More details can be found at the Civil Service Bureau's website. For enquiry, please call 2928 6997. You may also like to learn more about 1823 from our website.



Photo of Social Innovation and Entrepreneurship Development Fund invites proposal for provision of intermediary services to design and administer innovative programmes

Social Innovation and Entrepreneurship Development Fund invites proposal for provision of intermediary services to design and administer innovative programmes

The Social Innovation and Entrepreneurship Development Fund (SIE Fund) Task Force invites proposals from interested parties to take up the role of intermediaries to design and administer innovative programmes under the Fund.

Upon the near completion of service by the first batch of intermediaries appointed in early 2015, the SIE Fund plans to appoint a second batch of intermediaries in the latter half of 2019 to sustain the momentum successfully created within the social innovation space and facilitate further development and enhancement of the ecosystem. 

An invitation brief setting out the scope of services, the eligibility and submission requirements, the assessment process and selection criteria, as well as key engagement terms is available.  Interested parties are invited to submit proposals for innovative programmes.  For details, please visit the SIE Fund website.



Photo of Transfer to Innovation and Technology Bureau

Transfer to Innovation and Technology Bureau

The Efficiency Unit (EU) has been transferred from the Chief Secretary for Administration’s Office (CS’s Office) to the Innovation and Technology Bureau and renamed as the Efficiency Office (EffO) with effect from 1 April 2018. The Business Facilitation Division (BFD) under the Economic Analysis and Business Facilitation Unit (EABFU) of the Financial Secretary’s Office (FS’s Office) has also been transferred to EffO to achieve synergy and increase efficiency. EffO will further promote innovation among bureaux and departments and provide citizen- centric public services to the local community.



Photo of Accelerating Innovation

Accelerating Innovation

On 11 October 2017, the Chief Executive set out in the Policy Address a new direction for Government as a facilitator of innovation in the community and her determination to accelerate the pace of innovation within the public service to better serve the community. As part of the arrangements to drive these initiatives, it was announced that the Central Policy Unit will be revamped as the Policy Innovation and Co-ordination Unit and the Efficiency Unit will join the Innovation and Technology Bureau to build a stronger team to promote innovation and the effective use of technology within the Government. The Efficiency Unit will also be working with the Commerce and Economic Development Bureau and the Hong Kong Design Centre to advance design thinking and user-centred design as tools to improve public services, helping to step up the review of regulations, guidelines and practices that impede innovation, improve procurement practices and join up services around community needs. These initiatives build on skills and partnership that the Efficiency Unit has been building over the years and testing out on collaborative projects within the public service and with external partners, particularly in the area of social innovation and entrepreneurship development.