1823 Exchanging views on Application of Artificial Intelligence with Centre for Perceptual and Interactive Intelligence (CPII)

  • Promotion of I&T Adoption in the Government
  • 1823
1823 Exchanging views on Application of Artificial Intelligence with Centre for Perceptual and Interactive Intelligence (CPII)
Date

15/03/2023

1823, under the Efficiency Office, has been striving to enhance service quality by adopting various innovation and technology solutions, such as introducing Artificial Intelligence (AI) chatbot to provide information for simple enquiries and handle service requests, and launching the revamped Tell me@1823 mobile app for the public to use 1823 services anytime and anywhere. The Commissioner for Efficiency, Mr Ivan Lee, together with 1823 colleagues visited the CPII of CUHK InnoHK again on 15 March 2023 to exchange views with Professor Helen Meng on how the latest AI technology can be applied in 1823 to provide better service for the public.